Delivery and Refunds
The normal delivery time is within 2 - 3 working days within the UK and 5-7 days rest of the world. This can increase during busy periods. Contact either the courier or us if you are unable to receive the goods. Customers will have to pay an additional fee if re-delivery costs are incurred. We cannot be held responsible for any loss, costs, damages or expenses incurred by the customer or company if there is failure to meet estimated delivery date.
Delivery of custom made items may take 2 to 4 weeks from time of ordering. This can increase during busy periods.
Refund Payments - will be processed back in the same payment format as the original purchase payment.
Faulty Goods - please contact us as soon as is practically possible. Some items may need to be inspected for faults before replacement exchange or refund can take place. Digital photographs of the fault may be required. Return postage costs will be paid for by Just Roadster.
Just Roadster Packing Errors - All packages must be checked upon receipt and any shortages or errors reported to us within 7 days. Errors and shortages will be rectified as soon possible at no cost to the customer.
Incorrect Order by Customer - It is the Customers responsibility to inform us of an incorrect order made by the customer within 48 hours of receipt of goods. The goods must not be used or damaged. We will need information part numbers, etc, regarding the incorrect parts. A replacement will be sent, returns and re-delivery costs will be at the expense of the customer.